2. Personal Information Collected
You may choose to provide us with personal information when you visit the Website. For example, you may be asked to provide certain information, including your name, mailing address, email address, country of residence, company, company address, telephone number and fax number, when you decide to contact or otherwise engage with us through one of the various means available on the Website.
Please do not provide us with the personal information of third party individuals in the course of your use of the Website, without obtaining their express consent for such a disclosure.
3. Cookies and Other Information Respecting Website Use
Our Website may also use a technology called "tracer tags" or "Web Beacons". This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website. We collect the IP (Internet protocol) addresses of all visitors to our Website and clickstream and other related information such as the websites you visit immediately before and immediately after visiting our website, page requests, browser type, operating system, the internet service provider you use and average time spent on our Website. We use this information to administer our Website, monitor and improve our services and our Website, determine how our Website is being used, identify popular areas of our Website and analyze trends and usage patterns.
4. Limited Collection, Use and Disclosure
We will limit the collection of personal information to that which is reasonably required to fulfill the purposes for which it is collected.
We will collect, use and disclose personal information about you for the following purposes, as may be applicable to the Website you are using: (i) answering general inquiries regarding our products and activities and/or those of our dealers and affiliates, (ii) provide you with a product quote, (iii) process your order submitted to us through a dealer (iv) process your request to become a Garaga dealer, (v) process your request for a lunch-and-learn session or information binder, (vi) process an employment application submitted to us, (vii) submit an advertisement opportunity, (viii) obtain a Garaga.NET User Account, or (ix) receive technical support by email. We shall inform you of any additional purposes for which your personal information may be used or disclosed in the future, before any such use or disclosure occurs.
We may use your personal information to communicate to you, from time to time, information about our products and our partners’ products, as well as other company-related news. Further to Section 6 below, you may unsubscribe from such communications at any time.
Personal information may also be shared internally and with our dealers and affiliates in order to allow us to adequately respond to your inquiries, communicate with you for the purposes described herein or otherwise assist you, as described above.
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, and will delete or destroy same once those purposes have been achieved and the personal information is no longer necessary.
5. Accuracy of Your Personal Information
In order to assist you in a professional manner, the personal information that we collect must be accurate, complete and current. You may access, update and correct any inaccuracies in your personal information that is in our control and custody by sending an email to firstname.lastname@example.org.
6. Withdrawal of Consent to Collection, Use and Disclosure
You may withdraw your consent to the collection, use and disclosure of your personal information at any time by emailing us at email@example.com. However, in the event you withdraw your consent, we may not be able to continue to respond to inquiries, process any requests submitted to us, or otherwise assist you in connection with the Website.
With respect to marketing communications in particular, you may choose whether or not you would like to receive such communications from us or our dealers and affiliates. You may change your preferences with respect to marketing communications at any time by clicking the "unsubscribe" link at the bottom of each email you receive from us, our dealers or affiliates, or by emailing us at firstname.lastname@example.org and specifying that you no longer consent to receiving email, direct mail and/or phone communications.
7. Personal Information We Disclose and To Whom We Disclose It
We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent. In addition, we do not sell or otherwise disclose personal information about visitors to the Website except as described herein.
Compliance with Law. We, our dealers, affiliates and third party service providers may disclose your personal information in response to a search warrant or other legally valid inquiry or order, or as otherwise required by applicable law. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims, as otherwise permitted by law.
8. Security of Personal Information
We protect your personal information by using safeguards appropriate to the sensitivity of the personal information. We use physically secure facilities, industry standard security tools and practices, and clearly defined internal policies and practices. Security measures are in place to protect the loss, misuse and alteration of the personal information under our control. Personal information is stored in secure environments that are not available to the public (e.g., restricted access premises, locked rooms and filing cabinets). To prevent unauthorized electronic access to the personal information, any information that is stored in electronic form is protected in a secure electronic and physical environment.
9. Transfer of Personal Information to Other Countries
In some circumstances, personal information may be processed and stored outside of Canada by us, an affiliate or a third party service provider, and such personal information may be subject to disclosure in accordance with the laws applicable in the jurisdiction in which the information is processed or stored. These laws may not provide the same level of protection as Canadian privacy laws.
10. Third Party Links
We are accountable for all personal information in our possession or control. We have established policies and procedures aimed at protecting personal information. We have taken great measures to ensure that your visit to the Website is an excellent one and that your privacy is respected. If you have any questions, comments or concerns about our privacy practices, or wish to challenge same, please contact our Privacy Officer by email at email@example.com or by telephone at 1 800 464 2724 from the U.S. and Canada, or 1 418 227-2828 if calling from elsewhere in the world.
To contact us:
8500 25th Avenue
Canada G6A 1K5
Revised September 11th, 2014